Our £10 waiting list has around a 6 month wait for evening appts.
Daytime appts have around a 4-6 week wait.
£30 appts have a 1 week wait.
We provide ongoing sessions of confidential counselling to anyone aged 5 years old and over for a range of conditions including but not limited to; bereavement, addiction, anxiety, depression, stress and relationship problems.
You can refer yourself.
Once an appointment is offered to you it is yours for as long as you need it.
As an evolving service we want to provide our clients with as much choice as possible and therefore we are currently trialling a new fee structure.
Your first session will cost double the amount you have decided to pay, we ask for one weeks payment in advance. In the instance that you need to cancel your appointment with less than 24 hours notice we kindly ask that you pay for the missed session.
We are a non grant funded and non NHS funded organisation.
Our service is managed by highly experienced therapists. All therapists within the service, student to experienced are all members of relevant professional bodies and uphold the ethical standards required to work as therapists.
If you have concerns about your therapist SM want to try and resolve your concerns as quickly as possible. You can also contact your therapists professional body, just simply ask in the office which body they are a member of.
- Once you decide to get in touch, Joanne or Patrycja will ask you a few questions over the telephone about why you have decided to book in for counselling. This ensures that we place you with the best therapist to meet your needs, on a day and time to suit you.
- You will then be placed on the waiting list and as soon as an appointment becomes available it will be offered to you. Sometimes it can be hard to predict when an appointment is likely to become available because we don’t limit the number of sessions you can attend however, we won’t have forgotten you!